You may be able to claim back part of my fees through your private health fund provider if you have cover with Medibank Private, ahm, Bupa, or ARHG (Police Health Fund, Emergency Services Health, Phoenix Health, St Lukes Health, GMHBA and CUA Health (telehealth only), Teachers Union Health, AIA and Westfund). Please ask me for the relevant provider number. Please also enquire with your health fund before engaging me. Counsellors are not currently reimbursable under Medicare.

For 1:1 sessions, I have a 24-hour cancellation policy. The full session fee will be charged when less than 24 hours notice is given or for not showing up to a session. For live groups or live workshops, cancellations received 30 days or more in advance of the group or live workshop will be refunded in full. Cancellations made with less than 30 days’ notice cannot be refunded, as places in the workshop are limited and there is insufficient time to offer your place to someone else. There are no refunds for change of mind on my online courses. Due to the digital nature of the content, you receive instant access to the material. As a result it is important that you consider carefully whether a program is right for you before you make your purchase.

Yes, I operate an appointment only service. Appointments are available on Thursdays and Fridays from 8:00 am - 6:30 pm Sydney time. I sometimes offer sessions at other times. Contact me to book an appointment.I run online groups on weekends. 

I offer online sessions via Zoom or phone sessions only.

I’m registered with the Australian Counselling Association as a level 4 counsellor (ACA number: 5294). I have professional indemnity insurance and receive regular clinical supervision and professional development to uphold my registration and develop my skills. I adhere to the Australian Counselling Association Code of Ethics and the Code of Conduct for Unregistered Health Professionals.

These terms are often used interchangeably. As someone with lived experience, I use a bit of each in my practice.

Here is how I define them: A mentor is someone who has walked the road that you are embarking on. I can be a mentor in that I have lived experience that I can share with you where relevant.

A coach is usually active, directive, provides educational tools and teaches skills. Coaching is mainly about helping you to learn and apply new skills and requires structure and guidance.

A counsellor creates a safe space for you and listens with empathy, unconditional positive regard and without judgment. Counselling often includes going into your past because it is likely that your past influences your present day difficulties. Counselling is often sought for specific issues.

A psychotherapist works with you longer term to uncover some of the deeper patterns and unconscious issues that are holding you back.

Here’s another way of explaining it:
Mentor: Here’s what I did. These are the steps I took and this is what I experienced.
Coach: Here are the steps to take. Let’s work together to keep you on track in achieving your goals.  
Counsellor: What steps would you like to take, what has worked for you in the past and what do you feel you need?
Psychotherapist: What deeper patterns are keeping you stuck? 

English is my main working language. However, my mother language is German, and I also speak a bit of French and Hebrew, and a tiny bit of Arabic. While it would be a stretch to say that I could provide deep psychotherapy in these languages, they do help in communicating if you speak any of these languages and need someone to ‘get you’ when you can’t find the right word in English.